Packaging: How are you always trying to find environmentally friendly solutions for a shopping experience. Therefore, all items are sent in environmentally friendly packaging.

Shipping methods: Shipping to Germany is with our logistics partner DHL. All deliveries sent by Heida Fashion are insured against theft and accident damage. As soon as you received your delivery and confirmed it in writing, insurance coverage expires.

We ask for your understanding that we cannot supply mailboxes. In the case of partial shipments, the shipping costs are only charged once.
We edit and send orders during our general

Business hours: These are Monday to Friday, 9:00 a.m. to 6:00 p.m. The goods are ready for shipping at the latest one or two working days after receipt of payment.

Delivery costs and delivery times: You can find out the shipping mode and delivery times available for the delivery country you have selected as well as the delivery times and delivery times:
DHL shipping within Germany
 
DHL shipping within Germany:
DHL standard: 0-1.9kg, 2 bis4 working days, free of charge
DHL standard: 2-4.9kg, 2 to 4 working days, € 4.50
DHL Standard: 5kg and more kg, 2 to 4 working day, € 6.50
 
DHL shipping within the EU:
The delivery to other EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuen, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain) takes place with DHL express) (Delivery time 1 to 4 working days).

Express International: 0-2.9kg; 1 to 4 working days, € 12.00
Express International: 3kg and more kg, 1 to 4 working days, € 18.00
 
We do not offer shipping to non-EU countries (including Switzerland, Great Britain). We strive to send all orders within 1-2 working days.